How do I claim a promotion?
Simply log in to your Primabet account, navigate to the Promotions page, select your desired offer, and click 'Claim'. Some bonuses require a minimum deposit to activate.
Can I use multiple promotions at once?
Generally, only one active bonus can be used at a time. Please complete the wagering requirements of your current bonus before claiming a new one.
What are the wagering requirements?
Wagering requirements are the number of times you must play through a bonus amount before you can withdraw winnings. These vary by promotion, typically ranging from 15x to 35x.
How long are promotions valid?
Each promotion has its own validity period. Welcome bonuses usually last 30 days, while daily reloads must be used within 24 hours of being claimed.
Which games qualify for promotion bonuses?
Most slots contribute 100% toward wagering requirements. Live dealer games and table games may have lower contribution percentages. Check the specific terms of each offer.
How do I join the VIP program?
All players are automatically enrolled in our loyalty program. Higher VIP tiers are achieved by reaching specific deposit and betting volume milestones.
Are promotions available on mobile?
Yes! All Primabet promotions are fully accessible and claimable via our mobile website and the official Android/iOS app.
How is cashback calculated?
Cashback is usually calculated based on your net losses (total bets minus total wins) over a specific period, such as a week, and credited back to your wallet.